Performance Management Function Overview Free Essay Example, 4000 words

Learning is often viewed in terms of three specific capabilities: Knowledge, skills, and attitudes (KSA)5. Knowledge consists of acquired information and its proper utilization. Skills are recognized as an ability to perform specific tasks. Attitudes are the personal systems of values and opinions need to drive behavioral patterns. Effective progression in learning can be directly linked to the staff's motivation to do so; or his attitudes. There is some conflict between the methods used by the CSSO to drive expectations for further training in staff competency and the lack of motivational incentives for staff excellence in learning. An organization can implement countless training and development practices and maintain constant management of the factors driving office adaptation to streamline functions. However, it lies with the attitudes of the staff that, figuratively, adds the final stamp of success on measuring effective training. Abraham Maslow, a recognized psychologist, sugg ests that there are five key needs that individuals have and as each need is substantially satisfied the next becomes dominant. 6 This ties into performance management in that staff satisfaction and motivation to learn effectively is directly related to a system of needs; and whether they are met substantially by the processes and relationships within an organization. We will write a custom essay sample on Performance Management Function Overview or any topic specifically for you Only $17.96 $11.86/pageorder now In this pyramidal diagram (See page 11), Maslow suggests that the most basic needs are physiological, in that an adequate salary and working environment are met. Differing from the clinical aspect of physiological needs, rather than meeting the needs for clothing, shelter and food, the management approach to meeting physiological needs is to provide a stable workplace. The basic overview of Maslow's hierarchy is that as each need from the pyramid is met, the next need becomes paramount. As the next step (and so on) is achieved, the higher a person comes to self-actualization, it creates immense satisfaction of all aspects pertaining to their job function.